Returns and Refunds

If you have changed your mind about your order, you will be able to return all or part of the items purchased within 14 days of receiving them.

Making a return is very simple, you can make it by sending a registered letter a.r. at the address:

Apostoli Daniele, Via Palazzo, 25010 Montirone (BS).

Remember to specify:

  • Order’s date
  • Order number
  • List of products to be returned

Once the request has been sent, wait for our confirmation of acceptance of the return.

SHIPPING

  • Check that the product is intact and complete with all original accessories.

  • Ship the products to the same address, using a courier of your choice and attaching the delivery document. Return operations are carried out at your expense and under your responsibility.

  • We will refund you, excluding shipping costs, the amounts of which are indicated on the appropriate page, with the same payment method used to place the order, as soon as we receive the product and check its conditions.