The tendatecnica.it site (hereinafter “Site”) and any related domains are owned by the company Apostoli Daniele, based in Via Palazzo in Montirone (BS) (hereinafter Company).
Access to and use of the Site are activities governed by these “General Conditions of Use” (hereinafter “Conditions”), by making a purchase on the Site, the customer accepts the following Conditions and undertakes to respect them.
It takes every precaution so that the content, images and information published on the Site are always accurate and complete, however, it does not assume responsibility for any typographical errors or the updating of any content.
The Site is subject to Italian law, anyone who enters the Site from a different country must also comply with the laws in force in the latter.
The Company undertakes to avoid the publication on the Site of contents that could be considered harmful to civil convictions, human rights and the dignity of persons, in all its forms and expressions. In any case, the Company does not guarantee that the contents of the Site are appropriate or lawful in other countries other than Italy and, therefore, access to such contents from places where such materials are illegal is expressly prohibited. Those who choose to access the Site in any case do so on their own initiative and will be solely responsible for compliance with the relevant local laws.
Copyright
All the contents of the Site, images, texts and photographs, are protected and safeguarded by the current rules on copyright and industrial and / or intellectual property and any form of reproduction, publication or use not authorized by the Society.
Terms of sale
This document contains the general conditions of sale and online payment through the website corresponding to the domain name tendatecnica.it owned and managed by Apostoli Daniele. These general conditions, except for any exceptions specifically agreed in writing, govern the relations between the Company and the customer, consumer or professional. The Company may rectify, or even simply update, in whole or in part, these Conditions, whenever it deems it necessary or appropriate, at its sole discretion and, without giving any notice. The Customer is obliged to abide by the terms set out in these Conditions, and is also required to periodically check this page to check for any changes to the Conditions, which will immediately become binding for the user, as soon as they are published on the Site.
Purchase procedure
The contract stipulated between the Company and the customer must be considered concluded with the acceptance of the order by the Company and, in any case, subject to successful completion of the related payment. By completing the order online, the customer declares to have read all the information provided during the purchase procedure, and to fully accept the general conditions transcribed below. Once the online purchase procedure has been completed, the customer is required to print or save an electronic copy and in any case keep these general conditions. The customer can only purchase online products in the electronic catalog published on the site and marked as available at the time of placing the order, as described in the relevant information sheets that can be viewed there. It is understood that the measures, weights, dimensions and performances indicated in the information sheet are approximate values and that the image accompanying the description of a product may not be perfectly representative of its characteristics, but differ in color, size, components and / or accessories shown in the figure. The Company ensures that all the products in the online catalog are original. The receipt of the order is confirmed by the Company by means of an e-mail reply sent to the e-mail address communicated by the customer at the time of registration in the reserved area of access to the site or at the time of filling out the electronic form relating to the transmission of the order. This confirmation message will contain the date and time of receipt of the order and a “Customer Order Number”, to be used in any further communication with the company. The Company’s reply message will contain a summary of the order placed, all the data entered by the customer and the general conditions. In the event that the Company cannot fulfill the customer’s order, the latter will be notified by e-mail.
Payments
The price of the products and related shipping and delivery costs, where applicable, as well as the payment methods available are indicated in the order form. In case of payment by credit card, the financial information (for example, the credit / debit card number or the date of its expiry) will be forwarded, via encrypted protocol, to the banking system in charge of providing the electronic payment services to distance without third parties having access to it in any way. Furthermore, this information will never be used by the Company except to complete the procedures relating to your purchase and to issue the related refunds in the event of any product returns, following the exercise of your right of withdrawal, or if it becomes necessary. prevent or report to the police and / or judicial authorities the commission of fraud or other crimes on tendatecnica.it. The price for the purchase of the products and the shipping and delivery costs, where applicable, as indicated in the order form, will be charged to the Customer at the time of the order. The shop accepts PayPal, Credit Cards (via Paypal circuit) as payment method. The transmission of payment information takes place through high security standards to make credit card data totally illegible to third parties.
Right of withdrawal
The consumer has the right to withdraw without any penalty and without specifying the reason, within fourteen (14) days from receipt of the ordered goods. The right of withdrawal is exercised by sending, within the deadline, an e-mail message to the address specified in the appropriate section Returns and Refunds. The products must be returned in a single shipment and inclusive of original labels, packaging and accessories. They must not have been used. The Company will reimburse any sums already collected for the purchase of the products according to the methods and terms provided, in the shortest possible time and, in any case, within 14 days from the date on which it became aware of the exercise of your right of withdrawal. If the return is due to an error by the Company or a defect in the product, the return costs will be borne by the seller; in all other cases, the return costs will be borne by the buyer. If these conditions have not been respected, the Company reserves the right not to compensate the returned goods, which may in any case be returned to the customer at his expense. If there is no correspondence between the recipient of the products indicated in the order form and whoever made the payment of the amounts due for their purchase, the refund, in the event of withdrawal, will be made to the person who made the payment. The return of the products must be made by the courier used to deliver the order, following the instructions specified on the Shipping and Returns page. In case the Customer decides to use, for the return of the products, a shipper other than the one indicated and used by the Company, in addition to the shipping costs, he will be responsible for the loss or damage of the products.
Applicable law and dispute resolution
These Conditions for exercising the right of withdrawal, which are an integral part of the General Conditions of Sale, are governed by Italian law and in particular by Legislative Decree 6 September 2005 no. 206, on the consumer code in Chapter I “Consumer rights in contracts”.
